Introduction

The purpose of Esoft ImageLife’s personal data policy is to explain how we collect, process and protect personal data. 

Esoft ImageLife has a clear ambition to minimize the processing of your personal information and to create a high level of transparency in relation to the information being processed. This policy also aims at informing you about which of your personal information we process, how the treatment is being done and what rights you can make use of. 

If you have questions or inquiries related to the processing of your personal information, you are always welcome to contact us. Contact information can be found in the last section of this policy. 

Processing of Personal Data

Once you have chosen Esoft ImageLife, we collect the following personal information: 

Purpose: Your personal information is used to contact you for the delivery of products / services that you have ordered / purchased from Esoft ImageLife 

What types of personal information do we treat:  

  • Name 
  • Email address 
  • Unique user ID on other platforms 
  • Phone number 

The legal basis for our processing of your personal information is provided by:  

  • If necessary for the performance of a contract to which you are a party. 
  • If necessary to comply with a legal obligation, eg in accordance with the Accounting Act. 

Where your personal information originates from: 

  • Directly from you 
  • From ImageLife’s partnering platforms From other sources that are publicly available 

We may disclose your personal information in the following circumstances: 

  • For group-related companies and other collaborators 
  • For suppliers we collaborate to support our company for example: 
  • Suppliers of services, technical support and customer service. 
  • Delivery Services 
  • If required by a court order or current legislation. 

Transfers to third country recipients, including international organizations: 

As part of the preparation of our services / products, these personal data will be accessed by computer operators outside the EU and EEA as image editing, etc. is conducted in an intra-group company in Vietnam, which is regarded as a third country by the EU Commission. In accordance with Article 46 (2) of the Data Protection Regulation. 5, Esoft ImageLife has ensured that the necessary warranties and rights are in place for you as a customer in that country. This is done by following the EU Commission’s Transmission Guidelines, which requires that Esoft ImageLife has concluded the EU Commission’s Standard Agreement with its subsidiary in Vietnam (pursuant to Article 46 (2) (c). This will ensure that the required guidelines are met by Esoft ImageLife. 

Keeping your personal information: 

In connection with the delivery of our products / services, we will store your personal data for up to 6 years after completion of customer relationships pursuant to the Bookkeeping Act, unless there are special reasons for storing the information for an extended period of time. 

Your Rights

You have a number of rights under the Data Protection Regulation in relation to our processing of information about you. If you want to use your rights, please contact us. 

Right to see information (inscribed): You are entitled to gain insight into the information that we are processing about you, as well as a number of additional information. 

Right to rectification (correction): You are entitled to receive incorrect information about yourself. 

Right to delete: In special cases, you have the right to delete information about you before the time of our general deletion occurs. 

Right to limitation of treatment: You may have limited access to the processing of your personal information. If you are entitled to limited treatment, we will only be able to process the information – except for storage – with your consent or for the purpose of determining, enforcing or defending legal requirements or protecting a person or important social interests. 

Right to object: In some cases, you may object to our or legitimate processing of your personal information. 

Right to transmit information (data portability): You may, in certain cases, have the right to receive your personal information in a structured, commonly used and machine-readable format and to transfer such personal data from one data manager to another without any hindrance. 

You can read more about your rights in the Data Inspectorate’s Guide on the Registrar’s Rights, which you will find at  https://edpb.europa.eu/edpb_en 

Rules

The rules that apply to Esoft ImageLife’s processing of your personal information can be found in: 

  • Personal Data Act (until 25 May 2018) 
  • Data Protection Regulation (after May 25, 2018) 
  • Data Protection Act (after May 25, 2018) 

Contact

Esoft ImageLife is the data controller for processing the personal information we have received about you. You will find our contact information below. 

Dubai 

  • Company Name: Esoft FZE 
  • Address:  Dubai Digital Park, Building A5, Office 2005, Dubai Silicon Oasis, Dubai, United Arab Emirates 
  • Business License No: 5570 
  • Phone: +45 70 222 466 
  • E-mail address: GDPR@esoft.com