Frequently Asked Questions
We’re here to support you every step of the way. Check out our most frequently asked questions below for quick information. If you need further assistance, don’t hesitate to reach out to our customer service team.
Orders & Payment
I have a question regarding my order and need to contact customer support. What should I do?
What payment options are available?
I have a promo code. How do I apply it correctly?
What if I’m not satisfied with the results?
What if I’m not satisfied with the results?
How do I cancel an order?
Services & Products
How many Day Image Editing styles do you offer?
What are the differences between your Day Image Editing styles?
Is it possible to upgrade my submitted order to a higher product?
Is it possible to add extra retouching requests after submitting an order?
Can I request a specific file size for the images I receive from you?
Delivery Times
What is the turnaround time for the delivery of my order?
What are your working/processing hours?
Account & Login
I'm having trouble activating my account or issues accessing Imagelife.
I’ve signed up but haven’t received my activation email yet.
I forgot my password. How can I log back in?
The password reset link has expired. What should I do?
